Yes, after the longest 90 days in history we are back and looking forward to it!
The intervening time has been difficult for many of our clients. Almost everyone has been impacted in some way. For some scheduled pain procedures were postponed, physiotherapy session halted, hydrotherapy and pool work discontinued, and even the ability to get out for a walk became impossible for the “cocooners”!
At Pain Relief Ireland we want to thank you and congratulate you on your patience during this time. We were delighted to be able to connect with many of you via teleclinics and adapt to your treatment plan to meet the new issues and essentially support you as best as we could through the “lock-down” period.
But now we are anxious as you to get you sorted!
At Pain Relief Ireland we want to thank you and congratulate you on your patience during this time.
Guidelines on re-opening clinics and procedures
Obviously, we will be working with Mater Private Cork to make sure you have safe and positive experience when you come for your clinic or procedure. We will have specific protocols that will need to be followed in keeping the government guidelines.
The greatest issue we will have is allowing enough time between cases / appointments so that we can control the numbers on site at any one time.
There will be some delays but we will endeavour to keep them to a minimum.
If you are one of our “senior” clients then we advise availing of the teleclinic option where possible. If not then we will work with you and ensure minimise your exposure time.
Overall our nursing and administrative team will be there to help you and guide you. Please work with us to ensure we can make it a comfortable experience for everyone.
Are you waiting for a clinic Appointment?
If you were waiting for a follow up clinic appointment we will fit you in as soon as we can. We will be running traditional face to face consultations and expanding our new Teleclinics. Let us know via email what might suit you. Please beware that with safety regulations and social distancing requirements there will be some limits imposed on some clinics.
If you were waiting a new / first time appointment (i.e. you were referred to us by your GP or other consultant for the first time over the last number of weeks) and you were expecting to be seen then please know that we are going to get to you as quickly as possible. If you want to make sure we have your referral letters just drop us an email (email@example.com or call 021 235 5500) and we will double check our files and work on a date to be seen.
Are you waiting for a procedure date?
Be reassured that everyone who was scheduled for a procedure will be contacted and a new date set as quick as possible. If you are concerned that you have not heard from us just ring or email firstname.lastname@example.org
Our nursing and administrative team are there to help you and guide you.
Were you waiting for a Spinal Cord Stimulator Implant date?
If you were expecting a call for a date to implant a spinal cord stimulator then have no fear we will deal with each case and accelerate the process as much as possible. We need to secure theatre space and this must take in to account additional sterility and protective steps now made compulsory. We will contact you and our nursing and administrative team will help you and guide you. Please work with us to ensure we can make it a comfortable experience for everyone.
Will the TeleClinics continue?
Yes, many of you took advantage of the new Teleclinics we developed to help redesign management plans to help you. These have proven very useful and we will continue to provide the method of management for the foreseeable future. In fact, we are looking at ways of making it better and easier for you.
Re-launching our Website
We are updating the website because we want to bring you more information. We want you to feel like the website offers you the information you need.
For example, we have updated the information on some of procedures we have. These will be available for you to download. Follow our blog and learn more about chronic pain.
If you think there is something you would like to see more of then drop us an email (email@example.com)
Physiotherapy & Psychology
New treatment options will become available and we will keep you posted.
Finally, it is wonderful to be back and to be able to provide all the therapy options we can so that you improve. Thank you for your patience and remember We Care About Your Pain. Any enquires or new appointment email firstname.lastname@example.org