At Pain Relief Ireland we are committed to put aside our routine clinical work to deal with a situation which is turning out to be a global emergency that needs to be tackled without compromise. It is our responsibility to look after our patients as well as ourselves in these exceptional circumstances.
Chronic pain, however, does not suddenly halt in the presence of Covid-19 and for some individuals pain management can offer a better quality of life, avoids unnecessary opioids and improves the ability of an individual to take care of themselves over the what could be a substantial period of time before normal service can resume. Some estimates have propose that this could be as long as 6 months before this can be achieved.
With this in mind and considering the recommendation of other opinion leaders in the field such as The British Pain Society we are following international guidelines so that we are prepared to deal with the pandemic and also ensuring that our patients are not inconvenienced.
- At present all face-to-face clinics are suspended until further notice. Once it becomes safe again to allow spending more that 15 minutes face-to-face contact within 2 metres we shall resume and setting a date for you appointment will be a priority.
- The international advice has recommended that All pain procedures are cancelled. This include all neuromodulation procedures as well as other pain interventional work. Please do not be surprised when you procedure is cancelled. In some exceptional circumstances (e.g. cancer pain / CRPS and other such clinical scenarios) we shall work to ensure pain treatments can be provided where necessary. We are constantly reviewing the situation on a weekly basis.
- It is anticipated as the peak of the infection passes there will be greater scope to offer more individuals procedure date and we shall work as fast as possible to get everybody seen
- The situation is monitored constantly and we will keep you updated via the website or directly as the need arises. We would like to thank you for your understanding at this time.
What are we doing to protect you?
Our priority at Pain Relief Ireland is your safety. We will get your appointment or procedure rescheduled as soon as we know it is safe to do so. This is in the interest of all concerned.
This is why we want to reinforce the World Health Organisation (WHO) Guidelines:
- Social isolation is key: keep contacts to a minimum!
- Wash hands often with antiseptic soap and water.
- Regularly wipe down surfaces with cleaning spray and/or wipes. In keeping with normal infective control policy we use disposable equipment where possible.
- Stay informed about potential incidents in their region and latest developments and areas to avoid, if any.
- If any member of our team show any symptoms, they will follow our protocol and contact a GP and follow the HSE guidelines.
These are precautionary measures to protect the safety of our patients, staff and visitors in Mater Private Hospital.
If you cannot attend because you have or might have Covid-19 then please ring Pain Relief Ireland on 021- 235 5500 or email email@example.com and we will reschedule your appointments when you are feeling well again.
Having a pain procedure when you are unwell is not advised. If you were to attend for an appointment and have Covid-19 symptoms then your procedure will be cancelled.
If you have any questions please contact the office, ideally by email firstname.lastname@example.org and we will get to your enquiry as soon as possible.
Anyone who has had exposure to a confirmed case in the last 14 days and has symptoms should:
Follow HSE advice on www.hse.ie
Phone their GP or Emergency services on 112 or 999
For further information call HSELIVE on 1850 24 1850
Other details: www.who.int/emergencies/diseases/novel-coronavirus-2019
Please note patients with potential respiratory conditions should not attend Mater Private Emergency Department.
These are simple steps we can all take in order to protect ourselves from infection.
Social distancing from people that show symptoms is one of the main protective measures we can all take.
We appreciate your cooperation, thank you.